ByHarrison

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How To Be A (Good) Manager

Manager

Another hospo related blog post coming at ya. In the past few months, I’ve worked my way up from Runner to Manager, doing everything in between. It’s been one hell of a journey and I’ve learnt so many new things. Things I never knew I’d learn, things I didn’t think I needed to learn and skills I’ll take with me throughout life. So today, I thought I’d transfer some of those skills to you and give you a few tips on how you can be a (good) manager. Why the brackets you might ask? Well what you might see as being a good manager, your team will highly disagree. And that leads me nicely into the first point.

// Don’t Get Personal \\

This is probably the biggest point and the one that has so many different layers. Being a manager, you have to be the bad guy. You’re the one hiring people, firing people, giving people warnings. You’re the decision maker. All decisions you make are for the benefit of the business and that’s what you have to remember. Don’t get personal with it. People aren’t going to always like your decision and that’s fine. As long as you go about it in the right way, you’ll be fine. Just always know, every and any decision you make, is for the benefit of the business and make sure your team know that so they’re aware that nothing you’re doing is out of a personal attack. 

Talking of personal… let’s talk personal relationships. It’s always a very difficult line to walk. Work is work and that must always remain at the forefront of your mind. Whatever happens in or outside of work, can’t effect the other. If you’re friends with someone outside of work, that you happen to manage inside of work, it’s important that you sit down early on and make sure they understand the boundary and not to cross it at work. A colleague of mine always wound us up with the amount he preached it and as much as I hate to admit it, he’s right. Familiarity breeds content. Meaning if you allow someone to be comfortable enough with seeing you as a friend in work, they’ll soon lose respect for you as a manager. Trust me, it’s not easy being a manager but hey, that’s why you get paid more. 

// Lead From The Front \\ 

Respect is earned, not just given because of your title. Your team are going to respect you far more if you can show you’re leading from the front. You’re practising what you’re preaching and showing everyone you’re not afraid to get stuck in. How can you expect your team to do as you tell them, if even you can’t manage to do it yourself. Yes there will be tasks you hate doing and yes, it’ll be easy for you to pass those on to someone else, however if you can show you’re willing to do it and take part, you’ll soon find the respect from your team has well and truly been earned. 

One of my pet peeves that I’ve had to kick out of so many people (not literally) is when another manager says “Oh I’ll get a runner to do it”. Some people still live in the dark ages of management in that everyone below them is their slave. To me, this is the worst form of management and the quickest way to go to the bottom of the pile when it comes to respect. Don’t be that manager. Nobody likes that manager. 

// Firm But Fair \\ 

This one is the mantra I’ve always followed in my style of management. Be firm but fair. To me, this is the fairest way of managing a team (obvs, we’re talking about being fair). There will be times where you have to be the bad guy, you have to tell someone off, you have to pick someone up on a bad habit or you have to simply say no. Whether that be to someone having a day off, leaving early or even to asking for a pay rise. “No” will become a solid part of your vocabulary. However, if you remain fair about the whole thing, you’ll stick on the right side of your team. 

When saying no, or when being firm, explain your reasoning. Show your team your explanation, your reasoning and give them the reasons for and against your decision. Don’t go to the extremes with this and think you have to explain yourself to everyone, but there will be times where you have to make a difficult decision and to reduce the discomfort, if you can explain your reasoning for it rather than just saying “no”, everyone will appreciate that way more. Like I said, it’s all about being firm but fair. 

***

It’s a difficult job but someones got to do it. If you’ve been lucky enough and have selected to be a manager, take full advantage of it, implement change and really show your company they’ve made the right decision by appointing you as a manager. With that said, it’s not an easy task and it’s one that over time, you’ll find your pattern with. 

I hope this blog post has helped with your management style. If it has, drop a comment below or slide into the DM’s of any of my social platforms, I’d love to hear from you. 

| By Harrison | 

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